Effective: May 14, 2026. Last reviewed: May 14, 2026.

These Terms of Service ("Terms") are a binding agreement between Jared Howard, a sole proprietor based in the Commonwealth of Virginia ("we", "our", "us"), and the individual or organization accessing our website or using the software products and development services we provide ("you", "your", or "Customer"). By creating an account, clicking "I agree" at checkout, or otherwise using the services, you confirm that you have read these Terms, that you have authority to bind yourself or the organization you represent, and that you accept these Terms.

If you do not agree to these Terms, do not access or use the services.

1. The services

We provide two categories of service, both digital:

  • Software products we operate. Multi-tenant SaaS dashboards, e-commerce storefronts, and web-based tools, sold to organizations on monthly or annual subscriptions.
  • Custom software development for small businesses. Project fees, retainers, and ongoing hosting and maintenance, billed via Stripe Subscriptions or invoicing.

Everything we provide is accessed through a web browser. We do not sell physical goods, and we do not distribute downloadable installers.

A specific subscription plan, statement of work, or order form ("Order") will set the price, billing cycle, scope, and any plan-specific terms for your engagement. If anything in an Order conflicts with these Terms, the Order controls for that engagement.

2. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract to use the services. If you are using the services on behalf of an organization, you confirm that you are authorized to bind that organization, and "you" includes that organization for the purposes of these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Tell us promptly at the address in Section 16 if you believe your account has been compromised.

3. Payment and billing

Fees for software-product subscriptions are billed in advance for the billing period selected at sign-up (monthly or annual). Fees for custom development engagements are billed according to the relevant Order (typically a deposit, milestone payments, retainer, or recurring hosting/maintenance subscription). All amounts are stated in US dollars and charged through Stripe, our payment processor; we do not store full payment-card details on our own systems.

Unless an Order says otherwise, fees are non-refundable except as expressly provided in our Refund and Cancellation Policy at /refunds/.

We may change the price of a subscription on renewal. We will give you at least 30 days' notice by email to the address associated with your account (treated as effective notice per Section 15.6) before any price change takes effect. You are responsible for keeping the email address on your account current. If you do not want to accept the new price, you can cancel your subscription before the next renewal date.

4. Automatic renewal of subscriptions

⚠️ PLEASE READ — AUTOMATIC RENEWAL DISCLOSURE. Software-product subscriptions sold under these Terms are negative-option (auto-renewing) subscriptions. The terms in this Section 4 apply unless an Order says otherwise.

4.1 What auto-renewal means. When you purchase a subscription, you authorize us to charge your payment method on file, through Stripe, for the recurring fee at the start of each new billing period until you cancel. Subscriptions renew automatically for additional periods of the same length (month-for-month or year-for-year) at the then-current renewal price for your plan.

4.2 Pre-charge disclosure. Before charging your payment method for the first time, we will display, in clear and conspicuous form at the checkout or sign-up step, all of the following: that the subscription auto-renews, the renewal cadence, the renewal amount, the date of the first renewal charge, and a description of how to cancel. You must affirmatively accept these terms (for example, by ticking a checkbox or clicking "Subscribe and Pay") before any charge is made; we record that acceptance.

4.3 Renewal reminder. For annual subscriptions, we will email a renewal reminder to the address on your account at least 7 days, and no more than 45 days, before the renewal date — or such longer minimum as the law of your state of residence requires. The reminder will state the renewal amount, the renewal date, and a direct link or instructions to cancel.

4.4 How to cancel. You may cancel at any time before your next renewal date. Cancellation will be available from your account settings in-product once subscription products are live. Until then, the cancellation channel is email to the address in Section 16 with the subject line "Cancel subscription". An email cancellation request takes effect on the day we receive it, provided the request includes the email address on your account; this is true regardless of when we confirm the cancellation in reply, and applies in any dispute (including with your card issuer). We will confirm receipt and processing promptly. If you have not received a reply from us within a reasonable time, you are welcome to re-send to confirm delivery — but a successfully-sent and -received original cancellation email remains effective even if our reply is delayed. The cancellation method we offer will, at all times, be at least as easy to use as the sign-up method.

4.5 Effect of cancellation. Cancelling stops future renewals. Your subscription remains active through the end of the billing period that has already been paid for; we do not pro-rate refunds for partial periods, except as set out in our Refund and Cancellation Policy or as required by applicable law.

4.6 Failed payments. If we cannot charge your payment method on a renewal, we may attempt the charge again for up to 14 days. If the charge ultimately fails, we may suspend or terminate your subscription. We will notify you by email before doing so.

5. Acceptable use

You agree not to use the services to (a) violate any applicable law or regulation, (b) infringe on the intellectual-property, privacy, or publicity rights of any person, (c) transmit malware, viruses, or other malicious code, (d) interfere with or attempt to compromise the security or operation of the services, or (e) reverse-engineer, decompile, or otherwise attempt to extract the source code, underlying ideas, or trade-secret algorithms of any product we operate except to the extent applicable law expressly permits.

We may suspend or terminate access for any breach of this Section 5 or for any conduct that we reasonably believe creates risk or legal exposure for us or other customers.

6. Intellectual property and content

6.1 Our materials. As between you and us, we (and our licensors) own all right, title, and interest in and to the services, the software, documentation, designs, and any improvements, modifications, or derivative works thereof, including all related intellectual-property rights. These Terms do not transfer any ownership rights to you; we grant you a limited, non-exclusive, non-transferable, revocable license to use the services for their intended purpose during your subscription or engagement.

6.2 Your content. You retain all rights to the content, data, and materials you submit to or store within the services ("Customer Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and create necessary backup copies of your Customer Content solely as needed to operate the services for you, to provide you with support, and to comply with legal obligations.

6.2.1 No training on Customer Content. We will not use Customer Content to train machine-learning models — whether our own models or the models of any third party — without your prior written consent. Where we use AI-assisted features within the services that send Customer Content to a third-party AI provider for inference (for example, to generate a response to your input), we will do so only under contractual terms that prohibit the provider from using Customer Content for their own model training.

6.2.2 Operational tooling. We use general-purpose developer and support tools that may incorporate AI assistance (for example, coding assistants, email tools, and documentation tools). It is our policy to choose tools whose terms support the no-training posture in Section 6.2.1, to treat Customer Content shared with such tools as confidential, and to review our tool stack periodically against this commitment. If we identify a tool that no longer meets this standard, we will migrate off it within a reasonable period or update this policy before continuing to use it for Customer Content.

6.3 Custom-development deliverables. Ownership and licensing of code or other materials we deliver under a custom-development engagement ("Deliverables") are governed by the relevant Order. Unless the Order says otherwise:

  • Assignment on full payment. Upon our receipt of full payment of the fees due for a Deliverable, we assign to you all of our right, title, and interest in that Deliverable, subject to the carve-outs below. Until we have received full payment, you have no right to use the Deliverable, and any prior delivery to you is for review purposes only.
  • Background IP. We retain ownership of (a) any general-purpose tools, libraries, frameworks, scripts, methodologies, and pre-existing materials we owned or developed independently of the engagement ("Background IP"), and (b) any general-purpose improvements to our Background IP made during the engagement. On payment, we grant you a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use the Background IP solely as incorporated in the Deliverable and for the Deliverable's intended use.
  • Third-party materials. Open-source dependencies and other third-party materials incorporated in the Deliverable are licensed to you directly by their respective rights-holders under their own licenses; we do not own those materials and cannot assign them to you.

6.4 Feedback. Suggestions or feedback you give us about the services are non-confidential, and you grant us a perpetual, royalty-free right to use them without compensation.

7. Third-party services

The services may integrate with or link to third-party services (for example, Stripe for payments, GitHub Pages for site hosting, and email providers for transactional and support email). We are not responsible for the operation, availability, or content of third-party services. Your use of any third-party service is governed by that service's own terms.

8. Termination

8.1 By you. You may terminate these Terms at any time by cancelling your subscription and ceasing to use the services. Cancellation is described in Section 4.4.

8.2 By us. We may suspend or terminate your access to the services, in whole or in part and with or without notice, if (a) you materially breach these Terms or an Order, (b) you fail to pay fees when due and the failure continues for more than 15 days after written notice, or (c) we reasonably believe your continued use poses a security risk or legal exposure. We may also terminate by discontinuing the services generally under clause (d), but in that case we will give active subscription customers at least 60 days' prior written notice and will refund the pro-rata portion of any pre-paid fees attributable to the period after the discontinuation date. The pro-rata refund obligation in this clause (d) is in addition to, not in place of, the Wind-Down Period in Section 8.3, and is an exception to the non-refundability of fees stated in Section 3.

8.3 Effect. On termination, your right to access the services ends. Sections 3 (for unpaid amounts), 6, 8.3, 9, 10, 11, 12, 13, 14, 15, and 16 survive termination. We will retain Customer Content for at least 30 days after termination (the "Wind-Down Period"), during which you may request export of your Customer Content; for terminations caused by your non-payment of fees that remain unpaid more than 30 days after written notice, the Wind-Down Period is 10 days. After the Wind-Down Period, we may delete Customer Content without further notice. You are responsible for exporting any content you wish to retain before the Wind-Down Period ends.

9. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE SECURE OR NOT LOST OR ALTERED.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of liability

For the purposes of this Section 10, "we", "our", and "us" include Jared Howard and our employees, contractors, agents, licensors, and successors.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE TWELVE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US $100).

IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

The limitations and exclusions in this Section 10 do not apply to:

(a) our gross negligence, wilful misconduct, or fraud; (b) death or personal injury caused by our negligence; (c) our indemnification obligations under Section 11.2 (if any); (d) liability that cannot be limited or excluded under applicable law; (e) your obligation to pay fees owed under any Order; or (f) your indemnification obligations under Section 11.1.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations above may not apply to you.

11. Indemnification

11.1 By you. You agree to indemnify, defend, and hold harmless Jared Howard and our employees, contractors, agents, licensors, and successors ("Indemnified Parties") from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your Customer Content, (b) your breach of these Terms or an Order, (c) your violation of any law or third-party right, or (d) your use of the services in a manner not permitted by these Terms.

11.2 By us. We agree to defend, indemnify, and hold you harmless from any third-party claim that the services, as provided by us and used by you in accordance with these Terms, directly infringe a US patent, copyright, trademark, or trade-secret right of that third party. Our obligation under this Section 11.2 does not apply to any claim arising from or relating to (a) Customer Content; (b) any modification of the services by anyone other than us; (c) use of the services in combination with materials, content, or software we did not provide; (d) use of the services after we have notified you to discontinue use of an allegedly infringing component, or after we have offered a non-infringing alternative; or (e) use of the services other than as permitted by these Terms. If we receive notice of a claim covered by this Section, we may, at our sole and unilateral option and at our expense, (i) procure for you the right to continue using the services, (ii) modify the services so that they are non-infringing, or (iii) terminate the affected subscription and refund any pre-paid, unused fees attributable to the period after termination. The choice among (i), (ii), and (iii) is ours alone; you have no right to require us to pursue any particular remedy, and we may elect (iii) at any time. The remedies in this Section 11.2 are your sole and exclusive remedy, and our entire liability, for any claim of intellectual-property infringement related to the services.

11.3 Procedure. A party seeking indemnification under this Section 11 ("Indemnitee") must (a) promptly give the other party ("Indemnitor") written notice of the claim, (b) allow the Indemnitor sole control of the defense and settlement of the claim (provided that the Indemnitor may not settle a claim that imposes liability or admits fault on the Indemnitee without the Indemnitee's prior written consent, not to be unreasonably withheld), and (c) reasonably cooperate in the defense at the Indemnitor's expense.

12. Governing law

These Terms, and any dispute arising out of or relating to them or the services, are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13. Dispute resolution

13.1 Informal resolution first. Before either party files any legal action arising out of or relating to these Terms, the party with a concern must send a written notice to the other party that describes the concern in reasonable detail and proposes a resolution. Notices to us go to the address in Section 16; notices to you go to the email on your account. The parties will then negotiate in good faith for at least 30 days. Many disputes can be resolved this way, and we ask that you not file a legal action before completing this step.

13.2 Venue. If a dispute is not resolved through informal resolution within 30 days, the dispute must be filed exclusively in the state or federal courts located in the Commonwealth of Virginia. Both parties consent to the personal jurisdiction of, and venue in, those courts and waive any objection based on inconvenient forum.

13.3 Time limit. Any cause of action arising out of or relating to these Terms or the services must be filed within one (1) year after the cause of action accrues, to the extent permitted by applicable law, after which it is permanently barred.

14. Changes to these Terms

We may update these Terms from time to time. The "Effective" date at the top reflects the current version. If a change is material, we will (a) update the Effective date, (b) notify active subscription customers by email at least 15 days before the change takes effect, and (c) where practical, post a short summary at the top of this page describing the change. Your continued use of the services after the new Effective date constitutes acceptance of the updated Terms. If you do not accept a material change, your remedy is to cancel your subscription before the change takes effect.

15. General provisions

15.1 Entire agreement. These Terms, together with any Order, our Privacy Policy, and our Refund and Cancellation Policy, constitute the entire agreement between you and us regarding the services and supersede all prior or contemporaneous communications and proposals on the subject.

15.2 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in full force.

15.3 No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

15.4 Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, on notice to you.

15.5 Force majeure. Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, or actions of governmental authorities. The affected party's performance obligations are suspended for the duration of the event. Notwithstanding the foregoing, this Section 15.5 does not excuse or suspend any obligation to pay fees that are due under these Terms or any Order.

15.6 Notices. Notices to us must be sent to the email address in Section 16. Notices to you may be sent to the email address associated with your account or to any postal address you have provided. A notice is considered given when received (for email, on the date sent absent bounce or delivery failure).

15.7 Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

15.8 Headings. Section headings are for convenience only and do not affect interpretation.

16. Contact

Questions about these Terms, requests to cancel a subscription, or any notice required by these Terms should be sent to:

Jared Howard jaredhoward0912@gmail.com